Shipping policy

At ZOVRO.IN, we are committed to delivering your orders quickly, safely, and efficiently across India.

Order Processing

• Orders are processed within 24–48 hours after successful confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

• Metro Cities: 3–5 Business Days
• Other Cities & Towns: 5–7 Business Days
• Remote Locations: 7–10 Business Days

Delivery times may vary due to weather conditions, courier delays, or other unforeseen circumstances.

Shipping Charges

• 🚚 Free Shipping on all prepaid orders.
• Cash on Delivery (COD) may include a small convenience fee, if applicable.

Order Tracking

Once your order is shipped, you will receive a tracking ID via Email or SMS/WhatsApp, allowing you to monitor your shipment in real time.

Delivery Attempts

Our courier partners will make multiple delivery attempts. If the order is returned due to an incorrect address or repeated failed delivery attempts, additional shipping charges may apply for reshipment.

Damaged or Lost Packages

If your package arrives damaged or appears to be lost during transit, please contact us within 48 hours of delivery so we can investigate and assist you.